For companies with in-house IT
Co-managed IT. We take load off your IT team.
Your IT team keeps operations running. Security, backup tests and projects rarely get the time they need. We take over exactly those parts, while responsibility and access stay with your team.
What we take over
You pick the areas, we deliver them reliably.
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Monitoring and security alerts
We monitor servers, firewalls and backups and check every important alert. Your team only gets what concerns it.
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Hardening and updates
Servers hardened to the CIS Benchmark, updates rolled out on schedule and documented.
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Backup and restore tests
We check every backup run and test restores on a schedule.
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Security projects
Single sign-on, remote access, segmentation or a new firewall. Planned, built and handed over to your team.
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Audits and evidence
Preparation for NIS2 and ISO 27001, documents for customers and insurers.
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Working together
How we split the work.
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Assessment
Systems, responsibilities and the tools your team already uses.
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Agree the split
Who does what and who is informed when. In writing, as a responsibility matrix.
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Set up access
Personal accounts with MFA in your systems, revocable at any time.
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Operations and reporting
Monthly report to the IT lead and regular check-ins.
Contracts, data protection and access
What procurement and data protection want to know upfront.
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Service levels
Response times are set in the contract. For around-the-clock cover we work with fixed cooperation partners.
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Data processing
Where we process personal data, we sign a data processing agreement under Art. 28 GDPR.
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Data location
On your premises or in data centres in the EU.
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Access
Every access uses a personal account with MFA and is logged.
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Confidentiality
We sign a non-disclosure agreement before we start.
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End of the engagement
Documentation, network plan and credentials belong to you and are handed over in full.
Who it is for
For companies with in-house IT.
✓ Good fit
- You have an IT team or an IT lead
- Security and backup tests fall behind in daily work
- NIS2, ISO 27001 or customers ask for evidence
- A project needs experience you lack in-house
✕ What it is not
- Not a replacement for your IT team
- Not a certification, we prepare you for audits
For IT leads
Technical detailsLinux · CIS · SELinux · Ansible · ZFS
- Operating system
- Rocky Linux or Debian, hardened to the CIS Benchmark, services confined with SELinux.
- Services
- In containers, new versions tested first, rollback in minutes.
- Automation
- Setup and hardening with Ansible, every server gets the same tested building blocks.
- Access
- Management only internally or via remote access, personal accounts with MFA.
- Backup
- ZFS snapshots, encrypted offsite copy, optionally with Object Lock, restore tests on a schedule.
- Monitoring
- Availability, resources, security events and backups on our platform, an engineer checks important alerts.
- Service levels
- Response times by agreement, around the clock via fixed cooperation partners.
- Documentation
- Network plan, runbook and credentials belong to you and are handed over on request.
References
Projects running in production today.
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Building materials · group of companies
Central monitoring and SIEM
Infrastructure and security events of several companies visible in one place, in continuous operation.
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Public sector
Incident response
Compromised project and web servers investigated, cleaned, hardened and re-checked.
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University & planning
Infrastructure and security
Published projects from a university and a planning firm.
FAQ
Frequently asked questions
What is co-managed IT?
Co-managed IT means the in-house IT team and an external provider share operations. In-house IT keeps responsibility and oversight; the provider takes over defined areas such as monitoring, security or backup.
Do you replace our IT team?
No. We take on the agreed tasks. Decisions and access stay with your team.
How do we work together day to day?
Monitoring and analysis run on our platform. Alerts and reports go to the people you name, plus regular check-ins.
Are there guaranteed response times?
Yes, by agreement. For around-the-clock service levels we work with fixed cooperation partners.
What does it cost?
A fixed monthly price depending on the areas we take over and the number of systems. You get the quote after the assessment.
Discuss the split with your IT
Free first call
Briefly describe your situation. We help you assess it and plan the next step. Reply within 24 hours on working days.
Co-managed IT for companies with in-house IT in Austria
vetosec supports companies with in-house IT across Austria as a co-managed IT partner: security monitoring and SIEM, CIS hardening and patching, backup with restore tests, security projects and NIS2 and ISO 27001 preparation.
office [at] vetosec [dot] at · vetosec.at/contact/