# Managed services. Security first.

Source: https://vetosec.at/en/services/managed-services/

We run single services such as file cloud, sign-in, backup or remote access. Every service is hardened and monitored, sign-ins are protected with MFA, and repeated failed attempts are blocked automatically.

- **Fixed price** per service
- **On-prem** or cloud
- **Data** on-prem or in the EU

## Services

What we run as a service

- [**File servers and storage**](https://vetosec.at/en/solutions/fileserver/): Replacement for the old NAS: ZFS storage with snapshots and replication, on site or in the cloud. Accidentally deleted files are back in minutes.
- [**File cloud with Nextcloud**](https://vetosec.at/en/solutions/managed-nextcloud/): Share and sync files like a public cloud, on hardened servers in the EU and with your own sign-in.
- [**Single sign-on**](https://vetosec.at/en/solutions/single-sign-on/): Authentik as central sign-in with MFA for every internal app. One account per person, offboarding in one click.
- [**Backup and offsite copy**](https://vetosec.at/en/solutions/backup/): Immutable offsite copy, restores tested regularly.
- [**Monitoring and SIEM**](https://vetosec.at/en/services/monitoring/): Health and security events of your systems on our platform, checked by an engineer.
- [**VPN and zero trust access**](https://vetosec.at/en/solutions/fernzugriff-vpn/): WireGuard for sites, NetBird for per-person and per-device access.
- [**Firewall**](https://vetosec.at/en/solutions/firewall/): OPNsense with maintained rules, updates and high availability.

## Single service or full operations

Managed services and ongoing support

### Managed services (fixed price per service)

- We run individual services
- Your team handles the rest
- Typical for companies with an internal IT team

### Ongoing support (fixed monthly price)

- We run your entire infrastructure
- One contact for everything technical
- Typical for businesses without an internal team

## Process

From call to running service

1. **Clarify requirements**: Which service, how many users, which availability.
2. **Build or take over**: Newly built or existing service taken over, hardened and monitored.
3. **Ongoing operations**: Updates, backups, monitoring and incidents for a fixed price.

## Open source consulting

We use open source where it makes sense. In consulting we check which of your systems can move, what you save and where a commercial product fits better.

- **Lower running costs**: Virtualisation, firewall, VPN, backup and single sign-on run without licence or subscription fees. You only pay for optional vendor support.
- **Your data stays with you**: Systems run in your server room or in a data centre of your choice in the EU.
- **Independent of vendors**: Open standards and formats. Switching vendor or provider stays possible at any time.
- **A clear recommendation**: You get a list: what is worth moving, what should stay and what each costs.

[Request open source consulting](https://vetosec.at/contact/?anlass=open-source)

## For IT leads

Technical details: Linux · CIS · SELinux · Ansible · ZFS

- **Operating system**: Rocky Linux or Debian, hardened to the CIS Benchmark, services confined with SELinux.
- **Services**: In containers, new versions tested first, rollback in minutes.
- **Automation**: Setup and hardening with Ansible, every server gets the same tested building blocks.
- **Access**: Management only internally or via remote access, personal accounts with MFA.
- **Backup**: ZFS snapshots, encrypted offsite copy, optionally with Object Lock, restore tests on a schedule.
- **Monitoring**: Availability, resources, security events and backups on our platform, an engineer checks important alerts.
- **Service levels**: Response times by agreement, around the clock via fixed cooperation partners.
- **Documentation**: Network plan, runbook and credentials belong to you and are handed over on request.

## Frequently asked questions

### Where do the services run?

In your server room or in a data centre in the EU. We decide together.

### Can we hand over an existing service?

Yes. We review it, harden it and then take over operations.

### What does a managed service cost?

There is a fixed price per service, depending on size, number of users and required availability.

## Related

- [Solutions](https://vetosec.at/en/solutions/): Nextcloud, SSO, backup, clusters
- [Co-managed IT](https://vetosec.at/en/services/co-managed-it/): for in-house IT teams
- [Monitoring & SIEM](https://vetosec.at/en/services/monitoring/): part of operations

## Managed services for file servers, Nextcloud, SSO and backup in Austria

vetosec runs individual infrastructure services for companies with internal IT teams.

Updated: October 19, 2026

Provider: vetosec, Dipl.-Ing. Samuel Ziegler, BSc, Berndorf, Lower Austria, Austria. Contact: https://vetosec.at/en/contact/